Transparency

Providers & Subprocessors

External providers and infrastructure components used across MaiLens services, with availability depending on the selected workflow and configuration.

MaiLens.StudioOwned and operated by NexisGate HubSupport: support@mailens.ai
Availability varies by workflow. A listed provider or component may support specific MaiLens capabilities without being used by every MaiLens.Studio workflow.

Provider-neutral architecture

An external provider can implement a capability without becoming authority for MaiLens identity, permissions, project ownership, publication or credits. Provider/model bindings can change while MaiLens retains its own domain authority.

Providers & infrastructure

Provider / componentAvailabilityHigh-level purpose
Google Gemini / Google AIEnabled for speech transcription; other uses depend on configurationSpeech transcription and, when configured, TTS/realtime AI capabilities.
OpenAIConfiguration-dependentAI narrative/generation routes when selected by the operator.
Alibaba Cloud DashScope / Qwen / CosyVoiceConfiguration-dependentText generation/chat and optional ASR/TTS/realtime routes when selected.
StripeConfiguration-dependentCheckout, subscriptions, billing portal and payment-event reconciliation.
SMTP2GOConfiguration-dependentTransactional account/service email delivery.
Google / Apple IdentityConfiguration-dependentFederated sign-in when enabled.
PostgreSQLCore transactional infrastructureIdentity, permissions, production/story/evidence state, billing/credits and audit.
RedisEphemeral infrastructureCache, rate limits, events and transient coordination; not canonical truth.
FalkorDBDerived graph infrastructureAssociative Family-memory projection; not canonical identity/permission authority.
FFmpeg / ffprobeLocal deterministic processingMedia inspection, extraction, composition and rendering.
Silero VAD ONNXBundled/local inferenceSpeech-presence detection before transcription processing.

Data minimization & transparency

MaiLens sends providers only the information required for the selected capability. Public pages do not expose provider secrets, internal endpoints, database DSNs, webhook signing secrets or private infrastructure topology.

Where provider/model choice materially affects processing, cost or applicable terms, MaiLens.Studio presents that information transparently in the product experience.

Provider changes

Provider/model availability can change. Material changes to personal-information processing are reflected in provider disclosures and the Privacy Policy. Providers are not presented as active solely because future or optional integration code exists.